VALID GCX-GCD TEST MATERIALS - CUSTOMIZABLE GCX-GCD EXAM MODE

Valid GCX-GCD Test Materials - Customizable GCX-GCD Exam Mode

Valid GCX-GCD Test Materials - Customizable GCX-GCD Exam Mode

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Tags: Valid GCX-GCD Test Materials, Customizable GCX-GCD Exam Mode, GCX-GCD Exam Question, GCX-GCD Cert, GCX-GCD Valid Exam Materials

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Genesys Cloud CX: Developer Certification Sample Questions (Q60-Q65):

NEW QUESTION # 60
Which type of request is sent to update all the participants' state to disconnected

  • A. PUT
  • B. POST
  • C. PATCH
  • D. GET

Answer: C

Explanation:
In Genesys Cloud CX, a PATCH request is used to update the state of all participants in a conversation to disconnected, allowing partial updates to the resource without replacing the entire object.


NEW QUESTION # 61
By default, Line Recording is disabled.

  • A. True
  • B. False

Answer: A

Explanation:
In Genesys Cloud CX, Line Recording is disabled by default. To enable automatic recording of calls, the telephony administrator must configure the system by enabling recording on the SIP trunk. Without this configuration, calls are not automatically recorded.
Reference:https://help.mypurecloud.com/articles/recording-in-genesys-cloud/


NEW QUESTION # 62
Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)

  • A. The DID number and the extension do not have the same last 4 digits.
  • B. The DID number and extension are considered the same numbers and entered into the same phone.
  • C. The DID number and extension are not listed in the DED or extension pools.
  • D. The user does not have the proper license type, roles, and permissions.

Answer: C,D

Explanation:
For a user to receive calls via a DID number or extension in Genesys Cloud CX, the number must be properly provisioned in the system's DID or extension pools. Additionally, the user must have the appropriate license, roles, and permissions to handle voice interactions. Missing either of these configurations will prevent call delivery.


NEW QUESTION # 63
Error 400 by Notification service means the channel has been idle for 24 hours.

  • A. True
  • B. False

Answer: A

Explanation:
In Genesys Cloud CX, a notification channel remains active for 24 hours. If the channel is not renewed within this period, attempts to use it will result in a 400 error. To maintain an active channel beyond 24 hours, you must resubscribe to the topics before the channel expires. This can be achieved by sending aPOSTrequest to
/api/v2/notifications/channels/{channelId}/subscriptionswith an empty array as the body, effectively extending the channel's validity for another 24 hours. Implementing a recurring task to perform this resubscription every 23 hours is recommended to ensure continuous operation.


NEW QUESTION # 64
What type of trunk would you configure to connect to AudioCodes phones?

  • A. External trunk
  • B. Phone trunk
  • C. WebRTC phone trunk
  • D. Network interface trunk

Answer: A

Explanation:
To connect to AudioCodes phones, which typically function as external SIP devices, you would configure an External trunk in Genesys Cloud CX. This allows SIP communication between Genesys Cloud and the AudioCodes device.


NEW QUESTION # 65
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